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Case: Zepto - Creating Customer Value Through Online Grocery Delivery Service: A Case Study (IIMR-C29-10/2024)

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dc.contributor.author Ganapathy, Venkatesh
dc.contributor.author Gupta, Chithambar
dc.contributor.author Mishra, Pratika
dc.date.accessioned 2024-11-05T10:54:12Z
dc.date.available 2024-11-05T10:54:12Z
dc.date.issued 2024-10-10
dc.identifier.uri http://dspace.iimrohtak.ac.in:8080/xmlui/handle/123456789/79
dc.description.abstract The consumables market in India is expected to reach US $1 trillion by 2025. As per the World Economic Forum, e-commerce will exceed $ 5 trillion by 2030. In 2020, the online grocery market value in India was $ 2.9 billion. It is expected that this market will grow from $ 4.54 billion in 2022 to $76.76 billion by 2032 at a CAGR of 32.7%. Between 2021 to 2028, this market is expected to grow at a rate of 37.1%. en_US
dc.language.iso en_US en_US
dc.publisher Indian Institute of Management Rohtak en_US
dc.source IIM Rohtak
dc.title Case: Zepto - Creating Customer Value Through Online Grocery Delivery Service: A Case Study (IIMR-C29-10/2024) en_US
dc.type Text en_US
dc.rights.accessRights Authorized
lrmi.typicalAgeRange 18+
lrmi.interactivityType active
lrmi.learningResourceType Cases
lrmi.useRightsUrl www.iimrohtak.ac.in
lrmi.isBasedOnUrl www.iimrohtak.ac.in
lrmi.educationalRole Student
lrmi.educationalRole Teacher
lrmi.educationalAlignment.pedagogicObjective Case based teaching
lrmi.educationalUse assessment
lrmi.educationalUse Assignment
lrmi.educationalUse Classroom


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