Case: An Ill-fated Feeder Services Airline with High Potentiality: A Case Study Approach to Learning for Development (No. IIMR-C23-11/2023)

Abstract

The case study has dealt with "The Vayudoot Limited", a feeder airline established by the then Government of India. The organization has adopted various developmental strategies, which have resulted in the fastest improvement in performance. The organization has operated successfully for some time. Subsequently, there was a decline in performance due to certain factors. It was felt the need to assess the reasons for fluctuations in performance of the public sector airline. The Government was in a dilemma about whether to operate or close. The then CEO took maximum care to protect but was in a helpless state, except to implement the decision of the Government of India, the protagonist who has decided to close. The analysis has enabled the participants to make certain decisions that depend on their comprehension/understanding of various development strategies adopted by the organization of performance in the long run, like HR strategies to avoid industrial unrest, merger strategies, Capital/Financial strategies that finally contributed for the overall improvement of the organizational capability of the merged entity.